Who We Are
As an independent company, we have built on our reputation of professionalism, service and quality.
We are ideally placed to supply and support both local and national accounts to a high standard.
Our Commitments & Accreditations
At Complete Refreshment Solutions, we believe trust is built through action, the standards we uphold, the partnerships we choose and the values we bring into every customer relationship. Our accreditations reflect far more than compliance, they show our dedication to safety, sustainability, ethics and continuous improvement. Together, they strengthen our position as a reliable, responsible and forward-thinking refreshment solutions provider.
Safe Contractor
Our Safe Contractor accreditation reflects our commitment to operating safely, responsibly and with full compliance across every installation and service visit. It demonstrates that our teams work to rigorous health and safety standards, protecting both our people and yours. For customers, it provides confidence that CRS is a trusted partner and one that prioritises safe working practices, robust processes and a culture of doing things properly.
EcoVadis
Being assessed by EcoVadis shows our dedication to sustainability, ethical business practice and social responsibility. Their independent rating system highlights our progress in environmental impact, labour and human rights, ethics and sustainable procurement. For organisations choosing CRS, it provides reassurance that your refreshment solutions are supported by a partner who actively strives to reduce impact and deliver genuine long-term value for people and the planet.
Living Wage Employer
As a Living Wage employer, we choose to invest in our team by paying a fair and independently calculated wage, not just the minimum. This commitment strengthens our culture, empowers our people and supports higher standards of service for our customers. It reflects who we are, a business built on respect, integrity and doing what’s right, not just what is required.
OUR CARBON FOOTPRINT
Sustainable Products
Sustainability guides the decisions we make about the products we offer. From energy-efficient machines and fresh-milk technologies to recyclable materials and low-waste solutions, we take a careful, considered approach to procurement. Our customers benefit from a refreshment portfolio that balances performance with environmental responsibility, helping you meet your own sustainability goals without compromising on quality or user experience.
Blue Foundation
Supporting the Blue Foundation highlights our commitment to community, wellbeing and positive social impact. Through this partnership with Borg & Overstrom, we contribute to initiatives that improve lives and strengthen the communities around us. It’s an expression of our values in action, choosing to work in a way that extends benefit beyond our own business and into the wider world.
Automatic Vending Association
As proud members of the AVA, we align with the highest standards in the UK vending and coffee industry. Membership ensures best practice across quality, hygiene, service and operational reliability. It also keeps us at the forefront of industry innovation and regulation. For customers, it means working with a provider who is recognised, trusted and committed to delivering excellence at every stage.